With lots of enhancements on the horizon for Centricity and the NMG EPIC Protect product protection program, Lee Daniels shares more about what the company is doing to enhance the customer experience and train front-line retailers on the importance and value of product protection plans. Plus, he hints at some new products and services that Centricity will be introducing in the near future to provide a real differentiation point for the Independent channel, including an upgraded claims processing platform.
244: EDSTV Opens Their Doors and Sheds Light on an Evolving Business
To remain in business for nearly 40 years in the electronics and custom integration space, a business needs – and its people – need to understand what it means to evolve and adapt. That’s exactly what Jim Fossile, owner of EDSTV in the suburbs of Philadelphia, has done in a variety of ways.