With lots of enhancements on the horizon for Centricity and the NMG EPIC Protect product protection program, Lee Daniels shares more about what the company is doing to enhance the customer experience and train front-line retailers on the importance and value of product protection plans. Plus, he hints at some new products and services that Centricity will be introducing in the near future to provide a real differentiation point for the Independent channel, including an upgraded claims processing platform.
262. Leaning Into Data, Leadership Insight, and Relationship Building with Kyle Mirka of Allen & Petersen in Anchorage, Alaska
Tune in for key insights on data-driven decision making, navigating business partnerships, and developing strong relationships with customers, peers, and vendors.
