While demand continues to remain high for Samsung home appliances, the organization hasn’t stopped looking at ways to improve its operations and better service its independent retailers. Matt Evans and Derek Booth take some time to walk us through some of the changes Samsung has made recently, including the creation of a plan of sale strategy for retailers to help them identify products that are readily available and also come with great margin potential, as well as a revamping of the Samsung Care service arm to include a new digital service portal and expanded service operations.
244: EDSTV Opens Their Doors and Sheds Light on an Evolving Business
To remain in business for nearly 40 years in the electronics and custom integration space, a business needs – and its people – need to understand what it means to evolve and adapt. That’s exactly what Jim Fossile, owner of EDSTV in the suburbs of Philadelphia, has done in a variety of ways.