Identifying loyalty in rent-to-own is a little different from traditional retail, and figuring out what drives your customer loyalty is very important to running a successful RTO business.

The importance of attachments and accessories to retailers cannot be understated. Here are some tips to improve your performance in this area.

After a few weeks on the road for the Regional Member Meetings, a number of topics resonated with the NMG team about the current retail landscape.

After two years of no changes, credit card networks are making their first adjustments to credit card processing fees.

Despite continued challenges, we are seeing areas of economic improvement, which are bringing opportunities for independent retailers to continue to offer great solutions to consumers in need. 

Customers’ shopping habits change on a regular basis. Leading brands recognize this and look to adapt their understanding of their customers on a regular basis, and use technology to meet them where they are.

Add-on accessories sales are a great way to educate customers, so they are making smart decisions to maximize the technology in the hardware they are purchasing.

Nationwide and our partners are strategically focused on making ENERGY STAR Certified products a critical part of our merchandising mix.

Two key trends emerged from the IFA 2022 Global Press Conference that present important opportunities for independent retailers.

Protecting the planet is important, not just on Earth Day, but every day. The ENERGY STAR team offers three big-impact energy steps to consider.

Shoppers are falling into the gap. They’re frustrated. And it’s time to look at your business and help them build the bridge between your online and in-store shopping experience.