Learn how an in-store digital signage strategy can impact customer satisfaction and engagement to increase foot traffic and sales.
Independent Thinking Magazine
Make Energy Efficiency a Bigger Part of Your Story
The push for energy efficiency is something that plays a role in everyone’s lives, but the size of that role varies across countries, states, cities, communities and across families. And it’s
Member Spotlight: King’s/Great Buys Plus
There’s a saying about how, in the absence of data, opinions matter. For King’s Great Buys Plus, the key is ensuring they never have to lean on an opinion when there’s an abundance of data readily available.
How to Boost Outdoor Sales in Fall and Winter Months
Four key reasons why homeowners should consider purchasing outdoor living products out of season — to make the warmer months more enjoyable.
How to Thrive in a Challenging Economy
Despite the somewhat bleak outlook, there is no shortage of opportunity. With the right strategies in place, you can maintain your competitive edge and continue to thrive.
What Is a Waterfall Financing Program? And What Impact Will It Have on Your Business?
Waterfall financing sounds like a fun and exciting term, but we wanted to quickly help you understand what these programs help you accomplish as an Independent retailer, and what kind of impact they can have on your business.
Managing Your Company’s Online Reputation
What is online reputation management and why is it important? Let’s look at the what, why and how of managing your brand’s online reputation.
Member Spotlight: Howard’s
The team at Howard’s Appliance, TV & Mattress is passionate about product protection and its benefits to both customers and the bottom line.
Boost Your Business with EPIC Protect
EPIC Protect extended service contracts offer a compelling way to enhance customer satisfaction while boosting revenue and loyalty. Here are four reasons why EPIC Protect is a strategic choice for your business.
Member Spotlight: Martin Appliance
Pennsylvania-based Martin Appliance has learned that the secret to differentiating is to prioritize employee training.
Is the Election’s Effect on Retail a Real Thing?
We hear so much about it, but what’s the actual correlation between election fatigue and personal spending at retail during these every-four-year cycles?
As Seen on HGTV: Top 4 Trends We’re Loving in 2024
As a thought leader in the design and home improvement space, HGTV continues to produce content that inspires and informs both homeowners and business owners alike.
2 Strategies for Improving Your Employees’ Cybersecurity Habits
Take it from a cyberattack victim, protecting your business is worth it. John Sileo, who’s story was dramatized by Hollywood in the movie ‘Identity Thief,’ shares some advice to help employees understand the impacts of their cybersecurity decisions.
6 Ways to Go Above and Beyond with Your Customer Service
In a world where average customer service experiences are the norm, follow this key advice to stand out with intention and personalization.
This One Stat Shows Why Your Website Needs to Be Transactional
If you don’t have the shopping cart function turned on on your website, you are leaving money on the table.
Consumers Detail In-Store Shopping Habits in New Research
New research dives into consumers’ design preferences, buying habits and where they prefer to shop for furniture and other home furnishings product.
US Cyber Trust Mark Program Gets FCC Approval
FCC has formally approved the creation of the U.S. Cyber Trust Mark Program, a tool that it says will help consumers make informed decisions when purchasing certain smart home products.
Member Spotlight: Sweet Dreams Mattress & Furniture
By placing a greater emphasis on company culture, Sweet Dreams has been able to build quite the Dream Team of their own.
The Competitive Advantage of Retail Intelligence
To succeed in today’s complex retail environment, delivering on customers’ expectations is crucial, and business intelligence data has emerged as a powerful tool to help Independent retailers do just that.
Leveraging VoIP and Strategic Solutions to Save Your Business Money
VoIP is not a new technology by any stretch, but it’s one that – given the fact that alternate solution costs continue to increase – perhaps needs to be looked at more closely by independent retailers.