With lots of enhancements on the horizon for Centricity and the NMG EPIC Protect product protection program, Lee Daniels shares more about what the company is doing to enhance the customer experience and train front-line retailers on the importance and value of product protection plans. Plus, he hints at some new products and services that Centricity will be introducing in the near future to provide a real differentiation point for the Independent channel, including an upgraded claims processing platform.
247: Synchrony Sets the Stage for What Retailers Should Expect, and How to Succeed, in 2025
Before we get too deep into the calendar year, we wanted to take some time to sit down with Synchrony Financial to help set the stage for 2025. Dave Marsh, general manager for the brand, dives into some of the more important economic indicators as well as the programs and services retailers should tap into to be successful in the new year.