There are many ways to gauge success, but one common denominator of all success is efficiency. But how do you know if your service business is running efficiently?
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Five Ways to Beat Your Competition
While many Independent retailers focus primarily on the initial sale, neglecting the importance of post–sales support can lead to missed opportunities and dissatisfied customers.
What to Make of the TV Business in 2024
Consumers came out in droves the final few weeks of the year to purchase CE product. But what can independent retailers in this category expect in 2024?
Member Spotlight: DeWaard & Bode
DeWaard & Bode has leaned on their local connections and deep relationships in their community to become a staple in the Pacific Northwest.
5 Digital Marketing To-Do’s for Success in 2024
Want to keep your independent retail business ahead of the digital curve in 2024? Focus on these five key strategies.
Leverage Outdoor to Create a Shopping Destination
Outdoor living has proven to be a category that is both fun for consumers and margin-driving for independent retailers.
Member Spotlight: Mattress Land
Through some proprietary technology and massive amounts of experience in the mattress retail industry, the team at Mattress Land has revolutionized the bed buying experience.
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Independent Thinking Podcast
180: The Positive Impact of HR on Company Culture at Sweet Dreams Mattress & Furniture
The brother-sister team of Greg Law and Kathryn Gaus, owner and HR business manager at Sweet Dreams Mattress & Furniture respectively, have truly bought in to the importance of serving their employees like they serve their customers. Their commitment to HR has resulted in a strong company culture and, in turn, the creation of what’s truly a Dream Team.
179: Unmasking the Unique Story Behind Phantom Sound
Phantom Sound, a custom integration firm based out of Mason, Ohio, has a steep 35-year history that includes thousands of completed projects and four held patents. The company’s owner, Tommy Brand, acquired the firm in 2022 and is, for all intents and purposes, a rookie in the CI space. He shares his story, what attracted him to Phantom Sound, and his plan to help the company continue to grow.
178: Exploring the Synergies Between FEI Group and NMG
Last Fall, Nationwide Marketing Group rolled out a new partnership with FEI Group, an organization that represents hundreds of independent dealers in the flooring, cabinets, kitchen and bath and exterior contracting spaces. Brian Penabad, senior vice president of FEI, talks dives into how members of both groups to take advantages of the partnership.
177: D&H on How Gaming Has Grown Up
The video game industry carries a certain connotation that often leads to independent retailers turning a blind eye to the category. But, as Chad Bowser of D&H points out, the video game segment has matured well beyond the average age of its consumer. And it’s a category that represents a major opportunity to the dealers who go about it the right way.
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