In a world where memorable customer service experiences are often negative, giving customers a positive encounter is truly remarkable.

In a world where memorable customer service experiences are often negative, giving customers a positive encounter is truly remarkable.
Nationwide Marketing Group’s latest holiday report shows the impact of a new rebate strategy on purchase behavior and a rise in online orders.
Tailored Living delivers profitability, flexibility and custom craftsmanship to the independent furniture retail industry.
Get the facts on the tariffs that went into effect on March 4, plus key details and insights on what to expect in the coming months.
Learn why succession planning should be part of your business plan, plus key considerations, best questions to ask and why you should start now.
As Google continues to improve its AI capabilities for online shopping, we look at how this impacts retailers and the power of data.
New tariffs have been looming for months, with rumors, what ifs, and worst-case scenarios circulating in the news. Here’s the latest scoop.
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To remain in business for nearly 40 years in the electronics and custom integration space, a business needs – and its people – need to understand what it means to evolve and adapt. That’s exactly what Jim Fossile, owner of EDSTV in the suburbs of Philadelphia, has done in a variety of ways.
A lot has transpired since Julie Burns, Executive Director of Monogram, was last on the podcast over three years ago! We dive into the current (and future) state of the luxury appliance market and look at some of the truly creative and innovative partnerships Monogram has launched over the past year.
Cybersecurity is a topic that’s incredibly worthy of discussion no matter what month the calendar says it is, and that’s exactly why we sat down with NMG’s VP of IT & Technology Bryan Aller outside of October to talk about it.
It was a busy third quarter for the Business & Financial Services team, especially around the ENERGY STAR initiative and keeping members up to date on the Inflation Reduction Act.
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