After two years of no changes, credit card networks are making their first adjustments to credit card processing fees.
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PrimeTime to Take Over the CityWalk at Universal Studios
During our PrimeTime event in Orlando, August 13-16, Members will have the chance to galavant around Universal’s CityWalk.
Cybersecurity Steps You Must Take to Protect Your Business
Businesses can take a number of steps to secure themselves from a potential cyberattack. Here are several cybersecurity best practices that your organization should have in place.
5 Reasons Independent Retailers Should Be Excited Right Now
Despite continued challenges, we are seeing areas of economic improvement, which are bringing opportunities for independent retailers to continue to offer great solutions to consumers in need.
Three Predictions for Customer Experience in 2022
Customers’ shopping habits change on a regular basis. Leading brands recognize this and look to adapt their understanding of their customers on a regular basis, and use technology to meet them where they are.
Add Value with Accessories
Add-on accessories sales are a great way to educate customers, so they are making smart decisions to maximize the technology in the hardware they are purchasing.
4 Tips to Win More New Shoppers
While not every shopper takes the same path to purchase, technology plays a role across every step. An efficient omnichannel strategy can help you deliver great experiences that engage customers via their channels of choice.
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Independent Thinking Podcast
97: Are You Offering Alternative Payment Options?
Consumers have myriad options available to them when it comes to paying for goods. Gone are the days of just cash and checks. To wrap our heads around all of the alternative payment options available today, we sat down with Nationwide’s VP of Business and Financial Services Chris Kirk.
96: Independent We Stand Checks In Ahead of Small Business Saturday
Co-founder & Executive Director of Independent We Stand Bill Brunelle spends some time discussing the Shop Local movement ahead of Small Business Saturday. Bill also details ways to extend the excitement around supporting small businesses throughout the rest of the calendar.
95: CyberManor’s Approach to the Smart Home Was Decades Ahead of Its Time
Gordon van Zuiden got into the home integration industry thanks to his interest and expertise in building strong networks — much unlike his colleagues with heavy audio and video backgrounds. That fact has helped his firm, cyberManor, remain ahead of the smart home curve since its launch over two decades ago.
94: Why Investing in Company Culture Makes Perfect Business Sense
While spending time and dollars on corporate culture programs may not be top-of-mind for many independent retailers, there’s a very real business case to be made for making such an investment. We sit down with Nationwide Marketing Group’s Director of People Development and Learning Kris Kuester to talk about corporate culture, the role it’s played at Nationwide, and how independent retailers can begin to implement their own culture strategy.
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