Customers’ shopping habits change on a regular basis. Leading brands recognize this and look to adapt their understanding of their customers on a regular basis, and use technology to meet them where they are.
NMG Blog
Add Value with Accessories
Add-on accessories sales are a great way to educate customers, so they are making smart decisions to maximize the technology in the hardware they are purchasing.
4 Tips to Win More New Shoppers
While not every shopper takes the same path to purchase, technology plays a role across every step. An efficient omnichannel strategy can help you deliver great experiences that engage customers via their channels of choice.
5 Outdoor Living Trends That Will Drive Consumer Spending This Summer
From grill types, to outdoor electronics, we take a look at the biggest trends that will drive consumer spending outdoors this summer.
Operating Challenges for RTO Dealers in Today’s Environment
Dealers in the rent-to-own industry have to combat many misperceptions about how (and why) they operate. Many partners are out there helping them do just that.
We’re Committed to Making a Difference with ENERGY STAR
Nationwide and our partners are strategically focused on making ENERGY STAR Certified products a critical part of our merchandising mix.
IFA Global Press Conference Highlights Two Critical Retail Trends
Two key trends emerged from the IFA 2022 Global Press Conference that present important opportunities for independent retailers.
Top Energy Actions You Can Take to Help with Climate Change
Protecting the planet is important, not just on Earth Day, but every day. The ENERGY STAR team offers three big-impact energy steps to consider.
Justifying Wage Increases with Education and Training
Attracting and retaining talent is a challenge throughout the industry, but especially for custom integrators. Education can be a great tool to help “level up” your current employees — and justify those wage increases they may be seeking.
Bridging the Gap Between Your Online and In-Store Shopping Experience
Shoppers are falling into the gap. They’re frustrated. And it’s time to look at your business and help them build the bridge between your online and in-store shopping experience.
The Practical Application of Optichannel Marketing
Optichannel marketing allows our advertising to yield higher returns on investment by hyper focusing our messaging through the most effective channels with the right message aimed at engaging our best customers.
Member Spotlight: Arizona Appliance & Home
Not many businesses would think to use the uncertainty of the recent pandemic as a time to rebrand their business — but that’s exactly what Arizona Appliance & Home did. And they did it successfully.
5 Strategies for Providing a Frictionless Ecommerce Experience
While ecommerce represents a small portion of retail sales, it is growing rapidly, which makes It critical for retailers to have an ecommerce strategy that continues to evolve as shifts in consumer behavior become evident.
The Cookie is Crumbling: A Primer on Big Tech’s Privacy Push in the Shopper Journey
While online users have been aware they were giving up sensitive personal information in exchange for free social media accounts, email clients, streaming media and more, the tide of consumer sentiment has shifted in recent years.
How to Avoid Payment Roadblocks in the Shopper Journey
Like most areas of retail business, payment methods (and consumers’ expectations around them) have changed drastically. Today, customers look for multiple ways to pay, and they expect that you can accept payment from their preferred provider.
United Around the Shopper Journey
The Shopper Journey is the foundation of how marketers and businesses need to think about their interactions with customers. Every customer interaction along this journey should be designed to build loyalty with your business.
Service Leaders Network is Addressing the Appliance Technician Shortage
Those of us in the appliance service industry, as well as other trades, know the reality of the lack of employable technical staff. Finding hirable talent or having the ability to recruit, train & employ technicians has been a long withstanding deficit in the US...
Do the Laws of Demand and Supply Apply to the Appliance Service Business?
Nationwide’s Service Leaders Network has a key focus on training and education to address current challenges so the laws of Demand and Supply will actually work for Appliance Service departments.
Reimagine Your Retail Strategy with New Verticals
While not all retailers have the consumer demographics or square footage to consider more brands, more products, and new categories, all stores can envision using technology and devices that that can offer other products in your store.
Outdoor Grilling History & Fuel Trends
Recent trends show a resurgence in the popularity of pellet grills. What’s driving this growth? We dive into it.