by Rob Stott | Dec 8, 2020
Product protection programs, while more all-encompassing than warranties, still carry many of the same misconceptions with consumers. We sat down with Nationwide’s director of product protection to talk about how retailers can improve their attachment rates.
by Rob Stott | Dec 1, 2020
How could something as simple as leaving a mint on customers’ newly-delivered mattresses play such a huge role at Knoxville, TN-based The Bed Store? Owner and CEO Roger Cunningham explains how doing “the little things” is at the heart of everything The Bed Store stands for.
by Rob Stott | Nov 24, 2020
Jama Featherson, director of retail at Podium, jumps on the podcast to talk about their recent State of Local Business report. The deep dive, which tracked changes in consumer shopping behaviors in a pre- and post-COVID world, shows just how prevalent texting has become in the path to purchase.
by Rob Stott | Nov 17, 2020
There may be no one who knows what makes a PrimeTime show tick quite like Nationwide Marketing Group VP of Member Experience Melissa Stenson. After closing the books on the first-ever Virtual PrimeTime, she sat down with us talk about the keys to planning a successful virtual event.